Refund and Returns Policy

At Abel & Rose Jewelry, we strive to provide our customers with the highest quality products and customer service. If you are not satisfied with your purchase, we are here to help.

Refunds

We offer refunds on most items within 30 days of purchase. To be eligible for a refund, items must be in their original condition and packaging. Custom and personalized items are not eligible for refunds.

To request a refund, please contact us at abel.rose.jewelry@gmail.com with your order number and the reason for the refund request. We will review your request and provide further instructions on how to return the item.

Returns

If you are not satisfied with your purchase, you may return most items within 30 days of purchase for a store credit or exchange. Items must be in their original condition and packaging to be eligible for a return. Custom and personalized items are not eligible for returns.

To request a return, please contact us at abel.rose.jewelry@gmail.com with your order number and the reason for the return request. We will review your request and provide further instructions on how to return the item.

Return shipping costs will be the responsibility of the customer.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us at abel.rose.jewelry@gmail.com as soon as possible. We will work with you to resolve the issue and determine the best course of action, which may include a refund or exchange.

Thank you for shopping with us. If you have any questions about our refund and returns policy, please don’t hesitate to contact us.